Support Center

How can we help?

Answers to common questions, plus a real human on the other end of the line when you need one.

Frequently Asked Questions

Open the app settings and select "Restore Purchases".

Subscriptions can be managed through your Apple ID subscription settings.

Currently our apps are available on iOS.

Your content is stored on your device by default. If you enable iCloud sync in the app settings, your data is backed up to your personal iCloud account automatically.

No. Our apps work without any sign-up. Purchases are tied to your Apple ID, so everything follows you across your devices.

Get help with

App Support

Trouble with a feature, a crash, or something not working as expected? Tell us which app and device you are using and we will investigate.

Account Support

Our apps do not require accounts — your data lives on your device and your purchases follow your Apple ID. If something looks out of sync, we can help.

Subscription Help

Questions about upgrading, restoring purchases, switching plans, or refunds through the App Store. We will point you in the right direction.

Looking for a specific app?

Contact Support

Can't find what you are looking for? Email us and a real person will get back to you, usually within one business day.

support@tenbuck.top